Technischer Support

Benötigte Angaben und Schritte für den Technischer Support.

SUPPORT

Help us diagnose the issue faster

Include steps, actual and expected result, app/OS version, NORAD ID, equipment model and transport. Do not send passwords, full activation codes or unnecessary personal data.

cloudsat@qq.com

Please include

  • Issue time and time zone
  • Key error from screenshot or local log
  • Whether it is reproducible
  • Troubleshooting already attempted