iPhone and iPad help
Location, pass prediction, compass, favorites, audio permissions and App Store purchase restoration.
Help center
Find setup, device connection, pass recording and troubleshooting guidance for iOS, Android and desktop apps.
Android help
Location, pass prediction, device connections and Google Play installation.
Windows and macOS desktop help
Ground-station workspace, device connections, configuration migration, decoding, recording and subscriptions.
Satellites, location and pass prediction
Check observer location, minimum elevation, orbital-data freshness and long-range prediction uncertainty.
Rotators, radios and SDR
Verify power, transport, address, baud rate, protocol and manual stop controls before connecting equipment.
Pass recording setup and troubleshooting
Configure format, folder, window layout and capture permissions, then troubleshoot readiness and auto-start issues.
Audio, SSTV, FT8 and FT4
Check audio input and output, sampling setup, SSTV modes and local decoding logs.
Membership, activation and purchase restoration
Understand desktop recording entitlement, store subscriptions and purchase restoration.
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