Membership, activation and purchase restoration

Understand desktop recording entitlement, store subscriptions and purchase restoration.

01

Automatic desktop pass recording is a membership feature; manual recording is unaffected.

02

Use the original purchasing account to restore a purchase.

03

Cancellation and refunds follow Google Play, App Store or Microsoft Store rules.

04

If purchase status is incorrect, first verify the store account and network connection.

Accuracy and safety

Pass results depend on orbital data, location accuracy and time. Follow local radio rules and keep an independent way to stop or power down moving equipment.